Welcome to www.tamo.design. From the beginning of its operations, TAMO DESIGN Sp. z o.o. has treated the protection of personal data as one of its top priorities. Due to the large number of customers who have trusted us and decided to make purchases online via https://tamo.design/, as well as the ever-increasing number of inquiries, we feel particularly responsible for the security of the personal data we process. Our goal is to keep you properly informed about matters related to the processing of your personal data.

This Privacy Policy aims to explain how we collect, use, and share the data you may provide while using our website. Please read this document in full before using our services or providing any personal data. We respect the rights of all our customers and comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, "GDPR") and applicable national data protection laws. We are committed to ensuring the security and confidentiality of personal data obtained while using our website and shopping in our Store. We take all necessary steps to achieve this. We never share, sell, or exchange your data for marketing purposes with third parties. Data shared with third-party providers is only used to deliver our services to you.

DATA CONTROLLER
The controller of the personal data provided in connection with the services offered by the Store (hereinafter "Personal Data") is TAMO DESIGN Sp. z o.o., with its registered office in Gdynia, al. Zwycięstwa 220, 81-547 Gdynia, entered into the National Court Register by the District Court Gdansk - North in Gdansk, 8th Commercial Division of the National Court Register, under KRS number 0001141340, NIP 5862412329, REGON 540312833; email address: hello@tamo.design, phone number +48 575 661 778 (*call charges according to the operator's rates).

TYPES OF PERSONAL DATA WE COLLECT

• Contact data required to properly use the service or fulfill a contract:
• Personal data used to manage online purchases:
• Personal data related to customer account management:
• Personal data related to customer service:
• Personal data for direct marketing:
• Personal data related to contests:
• Personal data for improving our services:
• Personal data to fulfill legal obligations:
• Personal data to prevent misuse:
• Website usage data:

PURPOSES AND LEGAL BASES FOR PROCESSING PERSONAL DATA

• Online purchases and customer service: We use your data to process orders and handle complaints based on Article 6(1)(b) GDPR. For customer service, we rely on Article 6(1)(f) GDPR (legitimate interest).
• Marketing: We use your data to send commercial and promotional content, including newsletters, only if you have given consent (Article 6(1)(a) GDPR).
• Contact with customers: We may contact you by email or phone regarding your order or if you have agreed to receive marketing communications.
• Newsletter subscription: If you have subscribed, we send our newsletter only after a double opt-in confirmation. You can unsubscribe anytime.
• TAMO account: Data is processed based on your consent (Article 6(1)(a) GDPR).
• Development and optimization: We process data to improve services and analyze usage, based on legitimate interest (Article 6(1)(f) GDPR). All data used for this purpose is anonymized.
• Legal obligations: Data is processed to comply with legal obligations (Article 6(1)(b) and (c) GDPR).
• Prevention of misuse and fraud: Based on legitimate interest (Article 6(1)(f) GDPR), we use data to detect and prevent fraud and misuse.

DATA RETENTION PERIOD
We retain your data:

• For the duration of the contract and thereafter as necessary for:
• Until you withdraw consent (for consent-based processing)
• Until objection (for legitimate interest-based processing, unless we have overriding legitimate grounds)
• For accountability purposes, for as long as legally required

YOUR RIGHTS
You have the right to:

• Access your data
• Rectify your data
• Delete your data under specific conditions
• Restrict processing under certain circumstances
• Object to processing based on legitimate interest
• Data portability
• Withdraw consent at any time
• File a complaint with a supervisory authority
• Request human intervention in automated decision-making

SHARING PERSONAL DATA
We may share data with:

• Payment processors
• Courier companies
• Product manufacturers (for warranty/claims)
• IT and mailing service providers (e.g. Shopify International Ltd.)
• Marketing partners
• Legal authorities if required by law
• Credit institutions (for installment sales)

SECURITY MEASURES
We apply all necessary security measures, including SSL encryption. Customers are responsible for keeping login credentials confidential. Please log out after each session.

INTERNATIONAL DATA TRANSFERS
We store data within the EEA. When transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses and the Privacy Shield are applied.

USE OF COOKIES
We use cookies to:

• Configure and personalize the website
• Authenticate sessions and maintain security
• Perform analytics and improve service
• Serve personalized advertisements
• Cookies may also be set by external partners for marketing purposes

COOKIE PREFERENCES
You can change your cookie settings at any time in your browser. Restricting cookies may affect some functionalities.

DATA PROTECTION OFFICER – CONTACT
You can contact our Data Protection Officer at:
TAMO DESIGN Sp. z o.o., al. Zwycięstwa 220, 81-547 Gdynia, Poland
Subject: "Personal Data Protection"
Email: hello@tamo.design

Gdynia, 2024