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By continuing to use our website without changing your browser settings, you consent to their use.
Please also note that the administrator of the data stored in these files is TAMO DESIGN Sp. z o.o. The data may be processed by us and our trusted partners for marketing purposes, in particular to display personalized advertising, based on our legitimate interest.
For more details, including instructions on how to change the settings of the most popular web browsers, please refer to our Privacy Policy.
Terms of use
Terms and Conditions of Using the Online Store www.tamo.design
Effective from: 02.01.2020, last updated: 08.01.2025
The store available at the internet address www.tamo.design (hereinafter referred to as the "Online Store") is operated by TAMO DESIGN LIMITED LIABILITY COMPANY, with its registered office in Gdynia, al. Zwycięstwa 220, 81-547 Gdynia, entered into the National Court Register by the DISTRICT COURT GDAŃSK - PÓŁNOC IN GDAŃSK, 8th COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER under number KRS 0001141340, NIP 5862412329, REGON 540312833; email address: hello@tamo.design, contact phone number: +48 575 661 778
*Call charges as per your operator's rate.
I. DEFINITIONS
II. SERVICES PROVIDED ELECTRONICALLY
1. Terms of providing electronic services
2. Technical requirements necessary to cooperate with the ICT system used by the Seller
3. Methods and technical means for detecting and correcting errors in the entered data
4. Conditions for terminating the agreement on the provision of electronic services
5. Complaints regarding the provision of electronic services
III. SALES
1. Conditions of concluding a sales contract
2. Delivery methods
3. Payment methods
4. Seller's liability for the compliance of goods with the contract
5. Right of withdrawal
6. Warranty – Consumers
7. Modifications to the Seller’s liability in sales to Entrepreneurs
IV. FINAL PROVISIONS
1. Personal data
2. Copyright
3. Other final provisions
I. DEFINITIONS
Terms and Conditions – these Terms and Conditions include the rules of using the online store www.tamo.design as part of the provision of electronic services and the general terms of sale between the Customer and the Seller operating the online store.
Store – the Seller's online store available at the internet address www.tamo.design. The online store sells wooden furniture.
Seller – TAMO DESIGN SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office in Gdynia, al. Zwycięstwa 220, 81-547 Gdynia, entered into the National Court Register by the DISTRICT COURT GDAŃSK - PÓŁNOC IN GDAŃSK, 8th COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER under number KRS 0001141340, NIP 5862412329, REGON 540312833.
Customer – an entity for whom electronic services may be provided or who intends to conclude or has concluded a Sales Agreement with the Seller.
Consumer – according to Article 221 of the Civil Code of April 23, 1964 – a natural person performing a legal transaction not directly related to their business or professional activity.
Customer Account – a record identified by an individual name (login) and password provided by the Customer, containing Customer data used, among others, to manage orders, billing data and preferences regarding selected functionalities of the Store.
Registration Form – a form available in the online store enabling the creation of a Customer Account.
Newsletter Registration Form – a form available in the online store www.tamo.design enabling subscription to the newsletter provided by the Seller.
Order Form – a form available in the online store www.tamo.design enabling the placing of an Order.
Entrepreneur – according to Article 4 of the Act of March 6, 2018 – Entrepreneurs' Law – an entrepreneur is a natural person, legal person, or an organizational unit without legal personality, which has legal capacity granted by a separate act, conducting business activity.
Sales Agreement – means a distance sales agreement concluded under the rules specified in the Terms and Conditions and applicable law, between the Customer and the Seller.
Placing an Order – constitutes submitting by the Customer an offer to the Seller to conclude a sales agreement for the goods covered by the order, specifying in particular the type and quantity of the goods. The order may be placed after accepting these Terms and Conditions.
II. SERVICES PROVIDED ELECTRONICALLY
1. Terms of providing electronic services – The Seller provides the following services electronically via the Online Store: maintaining a Customer Account, enabling the submission of Orders via the Order Form, and providing the newsletter service.
2. Technical requirements necessary to cooperate with the ICT system used by the Seller – In order to use the Online Store, the Customer must have a device with internet access, a web browser that supports JavaScript and cookies, and an active email address.
3. Methods and technical means for detecting and correcting errors in the entered data – Before placing an Order, the Customer has the opportunity to review and modify the data entered. In case of errors in the data provided, the Customer may also contact the Seller directly to correct them.
4. Conditions for terminating the agreement on the provision of electronic services – The Customer may terminate the use of electronically provided services at any time without providing a reason by deleting their Customer Account or unsubscribing from the newsletter. The Seller may terminate the provision of electronic services in the event of the Customer violating the provisions of the Terms and Conditions.
5. Complaints regarding the provision of electronic services – Complaints related to electronic services provided by the Seller may be submitted electronically to the following email address: hello@tamo.design. The complaint should contain the Customer’s name, contact details, a description of the issue, and the Customer’s request. The Seller will consider the complaint within 14 days of its receipt and inform the Customer of the outcome via email.
III. SALES
1. Conditions of concluding a sales contract
Product information provided on the Online Store does not constitute an offer within the meaning of the Civil Code but an invitation to conclude a contract. The sales contract is concluded upon confirmation of the order by the Seller.
2. Delivery methods
The ordered products are delivered via courier to the address indicated by the Customer in the Order Form. Delivery costs and estimated delivery time are provided before finalizing the order.
3. Payment methods
The Customer may choose one of the available payment methods: bank transfer, electronic payment systems, or other methods made available in the Online Store.
4. Seller's liability for the compliance of goods with the contract
The Seller is responsible for delivering goods compliant with the contract and is liable for any lack of conformity existing at the time of delivery and revealed within two years from that moment.
5. Right of withdrawal
The Consumer has the right to withdraw from the contract within 14 days from the date of delivery without giving any reason. In order to exercise this right, the Consumer must submit a declaration of withdrawal. Returned products must not bear signs of use and must be complete.
6. Warranty – Consumers
In case of non-conformity of the goods with the contract, the Consumer is entitled to rights provided by applicable law, in particular the Civil Code, and may file a complaint by contacting the Seller.
7. Modifications to the Seller’s liability in sales to Entrepreneurs
In the case of sales to an Entrepreneur, the Seller's liability under warranty is excluded to the extent permitted by applicable law.
IV. FINAL PROVISIONS
1. Personal data
The Customer's personal data is processed by the Seller in accordance with applicable law, in particular with the General Data Protection Regulation (GDPR), for purposes related to the execution of orders and services provided via the Online Store. Detailed rules for data processing are set out in the Privacy Policy.
2. Copyright
All content, photos, graphics, and other materials available in the Online Store are protected by copyright and belong to the Seller or are used with appropriate permission. Their copying or distribution without the Seller’s consent is prohibited.
3. Other final provisions
These Terms and Conditions are subject to Polish law. In matters not regulated herein, the provisions of generally applicable law shall apply. Any disputes between the Seller and the Customer will be settled by the competent court in accordance with applicable legal provisions.
V. COMPLAINT PROCEDURE
1. The Seller is liable to the Customer if the sold product is inconsistent with the contract.
2. If the product is inconsistent with the contract, the Customer may request its repair or replacement. The Seller may perform a replacement when the Customer requests a repair, or perform a repair when the Customer requests a replacement, if bringing the product into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would involve excessive costs for the Seller, the Seller may refuse to bring the product into conformity with the contract.
3. The Seller will carry out the repair or replacement within a reasonable time from the moment the Seller is informed by the Customer about the lack of conformity, and without undue inconvenience for the Customer, taking into account the specific nature of the product and the purpose for which the Customer purchased it.
4. The costs of repair or replacement, including in particular the cost of postage, transportation, labor, and materials, shall be borne by the Seller.
5. The Customer is not obliged to pay for the normal use of the product that was subsequently replaced.
6. If the product is inconsistent with the contract, the Customer may submit a declaration of price reduction or withdrawal from the contract when:
– the Seller refused to bring the product into conformity with the contract,
– the Seller did not bring the product into conformity with the contract,
– the non-conformity persists despite the Seller’s attempts,
– the non-conformity is so significant that it justifies a reduction in price or withdrawal from the contract without prior request for repair or replacement,
– it is clear that the Seller will not bring the product into conformity within a reasonable time or without excessive inconvenience for the Customer.
7. The reduced price must remain in proportion to the price resulting from the contract, in which the value of the non-compliant product is compared to the value of a compliant product.
8. The Seller returns the amounts due to the Customer as a result of exercising the right to a price reduction or withdrawal from the contract immediately, no later than within 14 days from receiving the declaration.
9. The Customer may submit a complaint via email to hello@tamo.design. The complaint should contain the Customer’s contact details, description of the issue, order number, and Customer's request. The Seller will process the complaint within 14 calendar days.
10. The Seller is liable for any non-conformity of the product with the contract that existed at the time of delivery and became apparent within two years from that moment.
VI. OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES
1. The Customer being a Consumer has the option of using out-of-court complaint and redress procedures. Detailed information on the possibility for the Consumer to use out-of-court methods of handling complaints and pursuing claims, as well as the rules for access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection:
– https://www.uokik.gov.pl/spory_konsumenckie.php
– https://www.uokik.gov.pl/sprawy_indywidualne.php
– https://www.uokik.gov.pl/wazne_adresy.php
2. The Customer being a Consumer has, among others, the following options for using out-of-court complaint and redress procedures:
– the right to apply to a permanent consumer arbitration court referred to in Article 37 of the Act of December 15, 2000 on the Trade Inspection,
– the right to apply to the Provincial Inspector of the Trade Inspection to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller,
– the right to obtain free assistance in resolving a dispute between the Customer and the Seller, including the help of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers).
3. An online platform for dispute resolution between consumers and businesses at the EU level (ODR platform) is available at: https://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop-shop for consumers and entrepreneurs seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales contract or service agreement.
VII. FINAL NOTES
1. The content of these Terms and Conditions may be recorded by printing, saving on a medium, or downloading at any time from the Online Store website.
2. The Seller reserves the right to make changes to these Terms and Conditions for important reasons, in particular: changes in the law, changes in the scope or form of payment or delivery methods, or technical changes to the Online Store operation. The Customer will be informed of any changes via the Online Store.
3. In matters not regulated by these Terms and Conditions, generally applicable provisions of Polish law shall apply, in particular the Civil Code, the Act on Consumer Rights, and the Act on the Provision of Electronic Services.
4. The Terms and Conditions do not exclude or limit any rights of the Consumer that they are entitled to under mandatory provisions of law.
VIII. RIGHT OF WITHDRAWAL FROM A DISTANCE CONTRACT
1. A Customer who is a Consumer has the right to withdraw from the contract concluded with the Seller within 14 days without giving any reason.
2. The deadline to withdraw from the contract expires after 14 days from the day on which the Customer or a third party other than the carrier and indicated by the Customer acquires physical possession of the goods.
3. To exercise the right of withdrawal, the Customer must inform the Seller of their decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or email).
4. The Customer may use the withdrawal form template, but it is not mandatory.
5. To meet the withdrawal deadline, it is sufficient for the Customer to send the information concerning the exercise of the right of withdrawal before the withdrawal period has expired.
6. If the Customer withdraws from the contract, the Seller will reimburse all payments received from the Customer, including the costs of delivery (except for the additional costs resulting from the Customer's choice of a delivery method other than the least expensive type of standard delivery offered by the Seller), without undue delay and in any event not later than 14 days from the day on which the Seller is informed of the decision to withdraw from the contract.
7. The Seller will carry out the reimbursement using the same means of payment as the Customer used for the initial transaction unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of such reimbursement.
8. The Seller may withhold reimbursement until they have received the goods back or the Customer has supplied evidence of having sent back the goods, whichever is the earliest.
9. The Customer shall send back or hand over the goods to the Seller to the following address:
TAMO DESIGN Sp. z o.o., al. Zwycięstwa 220, 81-540 Gdynia – without undue delay and in any event not later than 14 days from the day on which the Customer communicates the withdrawal from the contract. The deadline is met if the Customer sends back the goods before the period of 14 days has expired.
10. The Customer will have to bear the direct cost of returning the goods.
11. The Customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Privacy policy
Welcome to www.tamo.design. TAMO DESIGN SP. Z O.O. has treated the protection of personal data as one of its priorities since the beginning of its activity. Due to the large number of customers who trusted us and decided to make a purchase online, via the website https://tamo.design/, as well as due to the constantly growing number of inquiries, we feel particularly responsible for the security of personal data processed by us. Our goal is to provide current and proper information on matters related to the processing of your personal data.
The confidentiality policy presented here is intended to present the methods we use to collect, use and share data that you may provide when using the Store's website. Please read the entire content of this document before using the services of our Store and providing any data. Respecting the rights of each of our clients, respecting Regulation (EU) 2016/679 of the European Parliament andof the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: GDPR) and the relevant national law on the protection of personal data, we undertake to maintain the security and confidentiality of the personal data obtained when using the website and making purchases as part of the Store, and we ensure that for this purpose it takes all necessary actions. We never transfer your data, we do not sell it or exchange it for marketing purposes with other entities. Data provided to third parties is used only to provide you with our services.
DATA ADMINISTRATOR
The administrator of the Customers' personal data provided in connection with the use of the services offered by the Store [hereinafter referred to as "Personal Data] is Marcin Laskowski running a business under the name TAMO DESIGN SP. Z O.O. e-mail address: hello@tamo.design
PERSONAL DATA WE COLLECT
1. Contact details contained in the forms that are necessary for the proper use of the service or the performance of the contract: Name and surname - when placing a one-off order and when registering for the Customer's account, he will be asked to provide his name and surname in order to be able to send the order, register to account on our website and for possible contact of the Store with the Customer, Address of residence and, if necessary, delivery address: this is information necessary to process and send the ordered goods, Telephone number: The Customer is notified by text message about sending the goods or, if necessary, the Store may contact the Customer on in order to confirm the order or in the event of unexpected circumstances, e.g. lack of goods in the warehouse, while offering the Customer a favorable solution to the situation, E-mail address: via e-mail, the Store sends an order confirmation and may contact the Customer in connection with the execution of the order. The e-mail address is also used to set up an account on the Store's website. In addition, if the customer wants to receive the newsletter, commercial information will be sent to this address. The Administrator may also use the Customer's e-mail address tosend a survey examining Users' satisfaction with the Store's services.
2. Personal data used to manage purchases made online at https://tamo.design/, i.e. contact details such as name, address, e-mail address and telephone number, payment information and payment history, account number banking information, credit information, order information.
3. Personal data related to maintaining the Customer's account at https://tamo.design/, i.e.: contactdetails, such as name and surname, address, telephone number, account settings, additionally in the case of purchases, purchase history, delivery information payment history. The store will also process the following personal data related to cookies: click history, navigation and browsing history.
4. Personal data used for customer service, i.e. contact details, such as name and surname, address, e-mail address and telephone number, payment data and history, credit information, order information, delivery information, account number, entire correspondence on a given topic, recordings of conversations.
5. Personal data related to direct marketing, i.e.: contact details, such as name and surname, address, e-mail address, telephone number and postal code, what products and offers were clicked by the Customer, order history, website navigation and clicked items.
PURPOSE OF COLLECTION AND THE BASIS FOR PROCESSING OF USERS' PERSONAL DATA
ONLINE SHOPPING AND CUSTOMER SERVICE
1.Browsing the content of the Store's website does not require the Customers to provide personal data. When making a purchase in our Store without registering and logging into the account on the basis of a one-time order, the data provided for the purpose of its implementation are automatically deleted. There are only sales documents stored for the purposes of e.g. fiscal or needs related to securing or pursuing possible legal claims to which the Administrator or the Customer are entitled. More information on this subject can be found in the chapter: "Period for which personal data willbe stored". Registration in the customer database is voluntary, and customer data is stored to facilitate future purchases in our store.
2. The administrator will use personal data to manage purchases made online atwww.tamo.designin order to process customer orders and returns and send notifications about the status of delivery oin case of any problems with the delivery of products. The Administrator will use the Customer's personal data to manage payments and to process complaints and warranty requests regarding products.
3. The Administrator will use the Customer's personal data to process his questions, complaints, warranty claims regarding products and technical questions submitted by e-mail, chat, phone and social media. The administrator can also contact the customer if there are any problems with his order.
4. The Administrator will process the Customer's personal data in the field of online shopping on the basis of Article 6 para. 1 lit. b) GDPR, while in the field of customer service pursuant to Article 6 para. 1 lit. f) GDPR, i.e. the legitimate interest of the Administrator.
MARKETING
1. The Administrator may send to the Customers, including to the e-mail addresses provided by them, commercial and marketing information about the products and services provided by the Store, including in the form of Internet broadcasts (webcast), mailings, newsletters, provided thahe Customer agrees to it.
2. The Administrator may send to Customers, including to the e-mail addresses provided by them, commercial and marketing information about products and services provided by third parties cooperating with TAMO Marcin Laskowski, including in the form of mailings, newsletters, provided that The customer agrees to this.
3. The Administrator will process personal data when the Customer takes part in a competition organized by him. Personal data will be used to enable the Administrator to contact the participants on matters related to the competition, before and after the event, in order to determine the identity of the participants and verify their age, to contact the winners and to deliver the prize and determine the method of delivery.
4. The Administrator will process the Customer's personal data in the above scope on the basis of § 6 para. 1 lit. a) GDPR, i.e. based on the Customer's consent.
CONTACT WITH THE CUSTOMER
If you have purchased goods, you may receive messages from us regarding the status of yourorder and occasional advertising and promotional messages related to the offer of the https://tamo.design/ store, if you have previously consented to receive this type of information. We may also contact you by phone if we have important information about your order and it is necessary for its implementation.
SUBSCRIBE TO THE NEWSLETTER/MAILING
With your consent, we will also process data to provide additional services such as newsletter mailing (newsletter with promotions). You can get more information about promotional offers after subscribing to the newsletter. If you have subscribed to our newsletter or otherwise agreed to receive it, you will receive our newsletter/mailing by e-mail (advertising and promotional messages regarding the https://tamo.design/offer and companies cooperating with us) .
Newsletter subscription
Our newsletter will be sent to you only after your explicit consent to receive it. When sending the newsletter, we use a two-stage verification of the address owner, which consists in the fact that in addition to your explicit consent to activate the newsletter service, we also require confirmation ofthe subscription by clicking on the link sent to the e-mail address provided by you in the form. The data provided by you (e-mail address) will be provided by the Administrator properly secured. By subscribing to the newsletter, you consent to the use of data to the extent necessary to perform the newsletter/mailing service.
Unsubscribing from the newsletter (withdrawal of consent)
You can unsubscribe from the newsletter at any time by withdrawing your consent. To unsubscribe from the newsletter, you can click on the "unsubscribe" link in the footer of each newsletter orsendan e-mail with a request to unsubscribe to hello@tamo.design The above fact will berecorded in the register of consents kept by us, after which your data will be removed from the Administrator's mailing database.
ACCOUNT IN TAMO.DESIGN STORE
1. The administrator will use personal data to set up and maintain a customer account and toprovide personalized services on the website https://tamo.design/
2. The Administrator will process the Customer's personal data in the above scope on the basis of §6 para. 1 lit. a) GDPR, i.e. based on the Customer's consent.
DEVELOPMENT, MODERNIZATION AND VIEWING THE CONTENT OF THE STORE'S WEBSITE
1. The administrator may process personal data in order to improve services, as well as to adapt the advertisements, materials or recommendations displayed on the Store's website to the preferences and interests of customers. For this purpose, the Administrator may combine personal data provided by Customers in connection with the use of a given service with other personal data concerning this Customer processed by the Administrator. The Administrator will not analyze the Customer's data at the individual level - all data used for these purposes will be anonymised. The administrator will carry out analyzes that will allow changing services to make them more user friendly - by modifying the user interface, which will simplify the flow of information; highlighting the services that are most often used by customers in digital communication channels; improving IT systems to increase the security of users and other visitors to the website. Analytics are also used to develop and continuously improve goods supply logistics by creating purchasing, inventory anddelivery forecasts, and forecasting resources from a sustainability perspective by streamlining the purchasing and delivery planning process, and improving the assortment.
2. The Store may obtain other information resulting from the general rules of connections made on the Internet, such as IP address, number and source of visits to the Store's website, time of visit. Browsing content, number and type of subpages opened, links used, or computer IP number, whichmay be used by the Store for technical and statistical purposes. The Administrator does not combine the above information with Customers' personal data and does not use them to identify Customers, unless it is necessary for the proper provision of services by the Store. The Administrator uses the information referred to above only for the purposes of market research and internet traffic on its website, for statistical purposes, in particular to improve the quality of services provided by the Store. The Administrator will process the Customer's personal data in theabove scope on the basis of art. 1 lit. F) GDPR, i.e. the legitimate interest of the Administrator.
LEGAL OBLIGATIONS
1.The Administrator will use the Customer's personal data to comply with the provisions of the law or courts and comply with other provisions of the authorities. In addition, it will use the Customer's personal data to collect and confirm financial data in order to comply with accounting
principles.
2. The Administrator will process the Customer's personal data in the above scope pursuant to art.6 sec. 1 lit. b) and letter c) GDPR, i.e. in order to perform the contract and fulfill the legal obligations incumbent on the Administrator.
3. Prevention of crime and use of data in an unlawful manner.
4. The Administrator will use the Customer's personal data to prevent losses, detect and prevent the use of online services in a manner inconsistent with the rules and regulations, be able to check such cases and prevent losses and fraud by analyzing the behavior of Online Store customers.
5. 1 lit. f) GDPR, i.e. inorder to prevent the use of our services in an inappropriate way and on the basis of a legitimate interest. Personal data processed on the basis of the consent expressed by theUser in the cases referred to above. The User's consent to the processing of personal data is made by selecting the appropriate place in the form during the registration procedure or otherprocedure aimed at enabling the use of the Store's services. Each customer has theopportunity to choose whether and to what extent he wants to use our services and shareinformation about himself. Please note that failure to provide certain data in certain cases may make it impossible to use the services we offer. The user may at any time withdraw consent to thecollection and processing of personal data provided by him.
DATA STORAGE PERIOD
1. Personal data will be processed in order to conclude or perform the contract and fulfill the Administrator's legal obligation, i.e. pursuant to art. 6 sec. 1 lit. B) and letter C) GDPR will be stored for the duration of the contract, and after its expiry for the period necessary to:
• After-sales customer service (e.g. complaint)
• Securing or pursuing possible legal claims due to the Administrator or the Customer (max. 6 years from the end of the contract)
• Compliance with the Administrator's legal obligation (e.g. tax regulations)
• Statistical and archiving
1. Personal data processed on the basis of a legitimate legal interest, i.e. on the basis of Article 6 para. 1 lit. f) GDPR will be processed until the data subject objects, unless the Administrator is able to find a legal justification for this process, which will invalidate the Customer's interest or rights, or due to legal claims.
2. Personal data processed on the basis of a separate consent will be stored until its withdrawal.
3.For the purpose of accountability, i.e. to prove compliance with the provisions on the processing of personal data, the Administrator will store data for the period in which the Administrator is obliged to keep the data or documents containing them to document the fulfillment of legal requirements and enable control of their fulfillment by public authorities.
USER RIGHTS RELATED TO COLLECTION AND PROCESSING OF PERSONAL DATA
1. Right of access to data. The customer has the right to request information about which personal data are processed by the Administrator, i.e. the right to obtain confirmation whether the Administrator processes data and information regarding such processing.
2.Right to Portability. The customer has the right to receive a copy of his data in a structured,commonly used and readable format. This copy may be sent to the Customer or to another entity. This applies only to personal data that has been provided to the Administrator.
3. The right to correct data. The customer has the right to request the correction of his personal data if they are incorrect, as well as to complete incomplete data.
4. The right to delete data. The customer has the right to request the deletion of data processed by the Administrator at any time, except for the following situations:
• Unfinished proceedings with the Customer Service Department or an unrealized order that has not yet been shipped or has only been partially shipped.
• no payment for the order, regardless of the payment method,
• in the event of any purchases by the Customer, personal data will be retained for accounting and bookkeeping purposes
•in order to secure or pursue any legal claims due to the Administrator or the Customer (maximum 6 years from the date of termination of the contract).
1. Right to object to direct marketing. The customer has the right to refuse to receive direct marketing materials, including the preparation of an analysis of the customer's profile, which is prepared in order to produce such materials. The customer may opt out of receiving direct marketing materials as follows:
2. following the instructions contained in each e-mail in the case of mailings or newsletters
3. by contacting the Administrator or the Personal Data Inspector at the business address: TAMO Marcin Laskowski, ul. Węglowa 22C/130 81-338 Gdynia with the note: "Personal data protection"or directly to the e-mail address hello@tamo.design
4. The right to object to data processing based on the Administrator's legitimate interest: The customer has the right to object to the processing of his data based on the Administrator's legitimate interest. The Administrator will stop processing the Customer's personal data, unless he is able to find a legal justification for this process, which will invalidate the Customer's interest or rights, or due to legal claims. The method of raising an objection is described in point 5 b above.
5. Right to Restrict. The Customer has the right to request the Administrator to limit the processing of his personal data under the following conditions: in the event that the Customer objects to theprocessing of data on the basis of the Administrator's legitimate interest, then the Administratorwill limit any processing of such data after verifying whether there is such a legitimate interest:
• if the Customer reports the incorrectness of personal data, then the Administrator will limit any data processing until their correctness is verified,
• where the processing is unlawful, the Customer may object to the deletion of personal data and instead request the restriction of the use of his personal data,
• when the administrator does not need the Customer's personal data, but they are required to submit or dismiss a claim.
1. Right to lodge a complaint. The customer has the right to lodge a complaint with the Polish supervisory authority or the supervisory authority of another European Union Member State competent for the place of habitual residence or work of the data subject or for the place of thealleged violation of the GDPR. The Polish supervisory authority is the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).
2. The right to withdraw consent at any time, however, withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
3. The right to obtain human intervention on the part of the Administrator, to express one's ownposition and to question a decision based on automated data processing.
4. The rights listed above, with the exception of the right described in point 8, can be exercised by contacting the Administrator or the Personal Data Inspector in writing to the address of the Administrator's business: TAMO Marcin Laskowski, ul. Węglowa 22C/130 81-338 Gdynia, with the note: "Personal data protection" or directly to the e-mail address hello@tamo.design
TRANSFER AND SHARING OF PERSONAL DATA
Using some of the Store's services may involve sharing the Customer's personal data with other entities. If, as a result of the above, personal data is transferred to another entity, the processing of personal data will be subject to the privacy policy applied by such entity. The store may share the collected data with the following entities:
• payment operators in order to make electronic payments,
• courier companies, including in order to carry out the shipment,
• producers of products offered by the Store in order to implement customer complaints,
• entities providing system support to operate the website and the sales system, e.g. ShopifyInternational Ltd. Attn: Data Protection Officer c/o Intertrust Ireland 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32 Ireland
• entities providing technological solutions for mailing service.
• entities supporting the promotion of offers, cooperate as part of marketing campaigns.
In addition, the information provided by the Customer may be made available to competentpublicauthorities, if required by applicable law. Credit institutions, for the properp rovision of installment sales, with the help of which the Store conducts a credit assessment / uses a scoring procedure.
TECHNICAL MEASURES AND CUSTOMER OBLIGATIONS
The store makes every possible effort to secure the personal data of customers and protect themfrom the actions of third parties. We use all necessary security measures for servers, connections and website to protect customer data, in particular SSL encryption. All connectionsrelated to the execution of electronic payments by customers, if this option is selected,they will be made via a secure encrypted connection. Please be advised that the actionstaken by the Store may prove insufficient if the Customers do not follow the safety rules themselves. In particular, each customer should keep the login and password to his account on the Store's website confidential and not disclose them to third parties. Please be advised that the Store will not ask customers to provide them, except for providing them when logging in to the account. In order to prevent the use of the Customer's account by unauthorized persons, please log out after finishing using the website.The collected personal data is stored by the Administrator in the European Economic Area ("EEA"), but they can also be sent to a country outside this area and processed there. Each operation of transferring personal data is performed in accordance with applicable law. If data is transferred outside the EEA, the Administrator uses standard contractual clauses and the Privacy Shield as security measures in relation to countries for which the European Commission has not found an adequate level of data protection
USE OF COOKIES
TAMO Marcin Laskowski uses cookies to:
1. Configuration of the Store's website,
2.Adapting the content of the Store's website to the preferences and rights of Customers and optimizing the use of the website, recognizing the device of each Customer of the Store and its location and properly displaying the website, tailored to its individual needs, remembering the settings selected by Customers and personalizing the interface of each Customer, e.g. in terms of the selected language or region from which the Customer comes, remembering the history of visited subpages of the Store in order to recommend content, font size, website appearance, etc.,
3. Customer authentication in connection with the use of the Store's services and ensuring the Customer's session on the Store's website, including: maintaining the Customer's session (after logging in), thanks to which the Customer does not have to re-enter the login and password on each subpage of the Store; correct configuration of selected functions on the Store's website, enabling, in particular, verification of the authenticity of the browser session, optimization and increasing the efficiency of services provided by the Store,
4. Implementation of processes necessary for the full functionality of the Store's websites, including: adapting the content of the Store's website to the preferences of customers andoptimizing the use of the Store's website.In particular, these files allow to recognize the basic parameters of the Customer's devices and properly display the website, tailored to the individual needs of a given Customer; correct configuration of selected functions of the Store's website, enabling in particular the adjustment of the information provided to a given Customer, taking into account his location. The administrator will use Cookies for Analyzes and research as well as audience audit:
• creating anonymous statistics that help to understand how customers use the Store's website, which allows improving its structure and content;
• creating anonymous statistics that allow the classification of the Store's customers and adapting the website to the anticipated preferences of customers,
1. The Administrator will use Cookies to provide advertising services: advertisements of own services and products presented via the Website; adjusting the advertisements of third-party services and products presented through the Website.
2. The administrator will use cookies to ensure the security and reliability of the website and its data and content. Own cookies may be placed on the end device of the Store's Customers, and then used by advertisers, research companies and multimedia application providers cooperating with the Administrator. Please be advised that we also use the data collected via cookies to present personalized advertisements on external websites and transfer them to external partners who, on our behalf, carry out marketing activities using various platforms and tools. They use cookies, web beacons, unique computer IDs and similar technologies to collect or receive information from our website and elsewhere on the internet and use them to target personalized marketing messages. Information on the method and scope of data use by these platforms and tools is available on their websites, in the privacy policies they create. We share your personal data with third parties only to manage purchases made by you online. They are only received by: companies that process your address; communication agencies that send order confirmations; warehouses and courier companies that deliver orders; companies that process payments; banks that check your identity and creditworthiness when you buy in installments; debt collection companies. Companies providing tools supporting the sales process within the online store (marketing automation), e.g. recommendation frames, chat functionality, newsletter.
Remember that we process cookies only with your consent. You can withdraw or re-consent to the use of cookies at any time. To do this, all you need to do is make changes to your browser settings. Below are links to the relevant instructions for the most popular browsers.
CUSTOMER RIGHTS, STORAGE AND ACCESS THROUGH COOKIES
Each Customer may independently and at any time change the settings for Cookies, specifying the conditions for their storage and access by Cookies to their device. Changes to the settings referred to in the previous sentence can be made by the Customer using the web browser settings or using the service configuration. These settings can be changed in particular in such a way as to block the automatic handling of Cookies in the settings of the web browser or inform about each time they are placed on the device of a given Customer. Detailed information
on the possibilities and ways of handling Cookies are available in the software (web browser) settings. Each customer may delete cookies at any time using the functions available in the web browser he uses. Restricting the use of cookies may affect some of the functionalities available on the Store's website.
PERSONAL DATA INSPECTOR - CONTACT
The Customer of the Store may contact the Data Administrator at any time in order to obtain information on whether and how the Administrator uses or intends to use his Personal Data and information obtained using Cookies. In order to ensure that the Customer's personal data will always be processed faithfully, in a transparent and lawful manner, the Administrator has appointed a Personal Data Protection Officer. The address at which you can contact the Personal Data Inspector is: the address of the Administrator's business: TAMO Marcin Laskowski, ul. Węglowa 22C/130 81-338 Gdynia with the note: "Personal data protection" or e-mail address hello@tamo.design
Gdynia 2023